We’ll send you an email to confirm your flight booking.
Yes, making the online payment is secure on GroveTrips
Depending on the country of departure, flights can be booked between 72 hours and no later than three hours before departure, if your chosen fare allows this.
You can see the booking confirmation including booking code directly on the screen and receive it by email.
Your card will be charged immediately after the booking is complete.
This depends on the fare you booked, so please check the terms and conditions of your booking class when booking the flight on grovetrips.com.
Unfortunately you cannot cancel your booking online.
Please use our online form if you wish to apply for a refund.
If GroveTrips.com charged you incorrectly, visit the Help Center. We’ll likely need a copy of your bank statement showing the incorrect charges as well as your booking confirmation number and PIN.
If the property charged you incorrectly, reach out to the property directly for help.
You’ll find payment confirmation in your confirmation email.
No, you’re all set. We charged you for the price of the booking. If there are additional taxes or charges, this info should be displayed on the property page.
Because this booking is facilitated by a partner company, the property may be overbooked. If that’s the case, the partner will notify us. Next, we’ll refund and cancel your booking.
The processing time can take 7 to 10 days and depends on your bank. If you have questions, contact your bank directly.